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iGate Freshers Walk-in June 14

iGate Freshers Walk-in June 14

Job Description :
Here's the oppurtunity you have been waiting for , we are hiring freshers (2007 passouts only) as IT heldesk/Technical support executives (voice based) for our IMS unit - Bangalore.

You will be taken through a intensive technical & soft skills training programme which will prepare you to handle international clients. Once on the job your profile will be as follows-

Job Description:

Trouble Shooting in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Exposure to Ticketing and Remote connect tools,PC Hardware Environment, Printers, UNIX.
Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes

You need to have the below pre-requisites to apply for this role -

Qualification: BSC / BCA /BA/BCom/BBA/BBM/3 yr Diploma (Full time education with 60% & above in 10th, 12th & Graduation/Diploma)
Excellent English speaking skills is mandatory
Willingness to work in 24/7
Willingness to sign 2 years bond

Please walkin with a copy of your resume and a passport size photo to the below venue on the 14th June 2008(Saturday) between 1pm to 4pm.

St.Joseph's Boys School(Indian)
Grant road
Next to Mallya hospital or Opp to Kanteerva stadium.
Bangalore-1

Desired Profile : Pre - requisites for the role:

Qualification: BSC / BCA /BA/BCom/BBA/BBM/3 yr Diploma (Full time education with 60% & above in 10th, 12th & Graduation/Diploma)
Excellent English speaking skills is mandatory
Willingness to work in 24/7
Willingness to sign 2 years bond

Experience : 0 Years
Education : UG - B.A - Any Specialization;B.B.A - Management;B.Com - Commerce;B.Ed - Education;B.Pharma - Pharmacy;B.Sc - Any Specialization;BCA - Computers;BHM - Hotel Management;Diploma - Any Specialization

PG - Post Graduation Not Required

Location : Bengaluru/Bangalore

Forward Your Resume To :- ewalkins@gmail.com

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