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Ismart Panache Inc Hiring Genesys Consultant / Associate Consultant / Specialist

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Ismart Panache Inc Hiring Genesys Consultant / Associate Consultant / Specialist

iSmart Panache, Inc. is a U.S. based technology solutions company providing blended shore services to software and technology clients looking to gain an edge in the marketplace. Our strategic partnering model is designed to provide solutions as an extension of your team within a business model that enables you to meet your goals and objectives. We are committed to our clients� success and the need for resource flexibility and cost-effective growth and innovation.This commitment drives the caliber of talent we recruit and retain as our client centric methodology demands high quality technology and client interfacing skill sets.

You can visit us at : www.ismartpanache.com

Designation : Genesys Consultant / Associate Consultant / Specialist

Experience : 1 - 3 Years
Education : UG - B.Tech/B.E. - Any Specialization, PG - M.Tech - Any Specialization, MCA - Computers
Location : Chennai, Gurgaon, Mumbai

Job Description : Working closely with the Genesys Asia Pacific Professional Services team assisting them with Genesys pre-sales, post-sales, implementation, client interaction, client demos and vendor management activities. Facilitate designing of User Requirements (Project Specific). Development of Solution Design document. Solution Deployment. Onsite GenseysTrouble Shooting. Development of Genesys related Applications

Desired Profile : 1+ Yr of experience in Genesys Technology

CTI/ ACD/ CC/ Voice experience in Genesys, Avaya, Nortel, Concerto, Davox, Genesys framework, Cisco Media gateway (Any one of these) with CTI and IVR exposure Predictive Dialers e.g., Dialogic Software: Voice XML, SIP, VOIP (minimum one) Languages - Java, C ++, VB, .NET (minimum one) OS knowledge e.g. WIN, UNIX, Solaris etc (maximum exposure preferred) RDBMS: MSSQL, Oracle (minimum one) Dialers: Concerto, Avaya Mosaix (minimum one) Good exposure to demanding customers. International exposure will be an added advantage.

Contact : Mily Jain
Ismart Panache Inc
Website : http://www.ismartpanache.com
Reference : GM_016

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