HCL Comnet Limited, a 100% owned subsidiary of HCL Technologies, is leading IT SERVICES MANAGEMENT COMPANY. HCL in engaged in a business worth $3.5 billion IT revenue with 41,000+ employees, 26 offices spread across 16 countries and we have a strong clientele of 454 clients including 61 Fortune 500 Companies. Founded in 1993, HCL Comnet offers Life Cycle Services for strategic offsourcing the Operations & Management of IT Infrastructure in Legacy, Client-Server or Internet environments to enhance visibility improve performance and reduce cost. The company addresses the growing demand in the country for the cost-effective management of technology infrastructure across geographically dispersed locations.
Technical Service Desk- Voice Based Support
Monitor and respond to calls, mails, and web queries Troubleshoot software and hardware
Willing to work in a 24x7 environment
Understanding of MS Active Directory or Lotus-Notes, Microsoft Outlook
certifications of MCP, MCSA, MCSE will be preferred
Expertise in OperatingSystem (Windows 2000, NT, XP) and MS Office (MS Outlook, MS Word, and MS Excel)
Knowledge of browsers (MS Internet Explorer, Firefox) and VPN (IPSEC, PPTP, L2TP)
Exemplary customer service skills Excellent research skills with proficiency in usage of 'search' function Phone etiquette - articulate, with a friendly tone and neutral accent.
We offer global 24x7 three shift operations with excellent benefits and an international work style from which you can build your skills to take you to the next level. Benefits include health/medical benefits and paid time-off.
We have a robust training programme and are an equal opportunity employer committed to workforce diversity.
Experience: 1 - 4 Years
Walk-In Date: 4 to 11 Jan 2008 / 10AM - 1PM
Venue: HCL Comnet Ltd, #204, Oxford House
Behind Manipal Hospital, Rustham Bagh Layout,
Land Mark: St. Peter's RC Church, Airport Road, Bangalore-17
Contact Person : Elise / Piyush
Technical Service Desk- Voice Based Support
Monitor and respond to calls, mails, and web queries Troubleshoot software and hardware
Willing to work in a 24x7 environment
Understanding of MS Active Directory or Lotus-Notes, Microsoft Outlook
certifications of MCP, MCSA, MCSE will be preferred
Expertise in OperatingSystem (Windows 2000, NT, XP) and MS Office (MS Outlook, MS Word, and MS Excel)
Knowledge of browsers (MS Internet Explorer, Firefox) and VPN (IPSEC, PPTP, L2TP)
Exemplary customer service skills Excellent research skills with proficiency in usage of 'search' function Phone etiquette - articulate, with a friendly tone and neutral accent.
We offer global 24x7 three shift operations with excellent benefits and an international work style from which you can build your skills to take you to the next level. Benefits include health/medical benefits and paid time-off.
We have a robust training programme and are an equal opportunity employer committed to workforce diversity.
Experience: 1 - 4 Years
Walk-In Date: 4 to 11 Jan 2008 / 10AM - 1PM
Venue: HCL Comnet Ltd, #204, Oxford House
Behind Manipal Hospital, Rustham Bagh Layout,
Land Mark: St. Peter's RC Church, Airport Road, Bangalore-17
Contact Person : Elise / Piyush
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