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Hewlett Packard Recruits Primary Research Program/Project Manager
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.
Designation : Primary Research Program/Project Manager
Job Description : Business Environment
HP Invents. We make ideas happen, and we deliver great services. Our service delivery locations are state-of-the-art, cutting edge, and all over the world.
HP Decision Support Analysis Services (DSAS) team commenced in May 2005 as a global initiative to provide support to Supply Chain, Marketing, CRM, Finance and HR business functions through data mining & predictive modeling, reporting & business intelligence, business research, data management, optimization & simulation solutions. We are poised for substantial growth by building a new service line for HP services and non-HP clients globally.
The team has an excellent mix of experienced professionals with strong analytics and business consulting background and significant experience in BPO, who are driven by a passion to draw business inference from external and internal data while delivering on global client requests
HP Invents. We make ideas happen, and we deliver great services. Our service delivery locations are state-of-the-art, cutting edge, and all over the world.
HP Decision Support Analysis Services (DSAS) team commenced in May 2005 as a global initiative to provide support to Supply Chain, Marketing, CRM, Finance and HR business functions through data mining & predictive modeling, reporting & business intelligence, business research, data management, optimization & simulation solutions. We are poised for substantial growth by building a new service line for HP services and non-HP clients globally.
The team has an excellent mix of experienced professionals with strong analytics and business consulting background and significant experience in BPO, who are driven by a passion to draw business inference from external and internal data while delivering on global client requests
Job description :
The selected candidate will join the HP BPO Analytics team as a Business Analyst supporting the IPG Global Consumer Support Ops (GCSO) for primary research activities.
Job responsibilities :
* Implement L3 strategic review for consumer support and services
* Work with Program Lead(s) to improve research process as well as to drive change to the L3 program
* Effectively communicate implementation program in a timely manner, using multiple communication methods
Desired Profile Skill Requirements :
* Experience in consumer research / survey design and use of research techniques
* Proven and outstanding skills in project management, including research vendor management, working with global teams
* Excellent written and oral communication skills, fluent in English
* Ability to work to tight deadlines, independently and in teams
Experience & Background
* MBA with focus on services management / marketing
* 5 - 6 years of work experience in consumer support research and metrics measurement as well as competitor benchmarks
* Experience in working with global clients
Experience : 1 - 6 Years
Education : UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization
Location : Bengaluru/Bangalore
Contact : Hewlett Packard
Reference : 295616
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