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HCL Technologies Recruits Freshers

HCL Technologies Recruits Freshers

Experience: 0 - 1 Years
Education: UG - Diploma - Any Specialization, PG - Post Graduation Not Required
Location: Delhi/NCR

Designation: Customer Support Engineer

Job Description:
Max. Uptime by attending and closing VSAT Maintenance calls and there by reaching SLAs

Attending NSEiT Software Installations / Lease line

Maintenance calls / Patchup gradaing.

24 * 7 Operations

Updating Smart Engineer Daily.

Customer Satisfaction.

Preventive & Break down Maintenance.

Process Adherence & prevent / avoid any violation..

Adherence to Security Policies & Procedures

Desired Profile:
Handling Day to day Calls, Resolution of the same within stipulated period

Responding to and co coordinating customer calls. & Channelised Escalation.

** DIPLOMA PEOPLE NEED TO APPLY ONLY **

Contact: Prabhleen Guron
HCL Technologies Limited

Website: http://www.hcltech.com
Email:- prabhleen.guron@hcl.in

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