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Designation : WALK-IN IT HELPDESK PROFESSIONALS!!!!

Designation : WALK-IN IT HELPDESK PROFESSIONALS!!!!
Job Description : We are looking for IT helpdesk professionals with 1 to 5yrs of experience for our Bangalore office. Proven expertise in a Technical Support Environment with the below skill sets is required-

Qualification : Any graduate/Diploma (50% & above) Full time education.
Mastery skill level in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Good understanding of Ticketing and Remote connect tools
Awareness of PC Hardware Environment, Printers, UNIX.
Ability to work effectively as a team member
Ability to handle continuous calls
Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes


Here is the big opportunity you have been waiting for. Please walk-in with your resume and last three month salary slips to the below venue:

iGATE Global Solutions Ltd
# 158-162(P) & 165(P) -170(P),
EPIP Phase II,
Whitefield
Bangalore- 560066.
Landmark: Opposite SAP LABS.

Walkin details:

Date : 13th & 14th May 2008 (Tuesday & Wednesday)
Time: 9 AM to 5 PM

Contact persons : Radhika V / Saumya Singh
Contact numbers : 080-41041279 / 4145

In case you are unable to come down to our office, please send your resume, stating 'Skill Yrs of experience' (e.g. IT helpdesk 3years) in the subject line to careers@igate.com

Please note : Candidates who have attended a interview in the last 6 months are requested not to apply.
Desired Profile : We are looking for IT helpdesk professionals with 1 to 5yrs of experience for our Bangalore office.

Qualification : Any graduate/Diploma (50% & above) Full time education.

Please walk-in with your resume and last three month salary slips to the below venue:

iGATE Global Solutions Ltd
# 158-162(P) & 165(P) -170(P),
EPIP Phase II,
Whitefield
Bangalore- 560066.
Landmark: Opposite SAP LABS.

Walkin details:

Date : 13th & 14th May 2008 (Tuesday & Wednesday)
Time: 9 AM to 5 PM

Contact persons: Radhika V / Saumya Singh
Contact numbers: 080-41041279 / 4145
Experience : 1 - 6 Years
Education : UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Location : Bengaluru/Bangalore

Contact : iGATE Global Solutions
158 - 162 & 165 - 170
EPIP Phase II
Bangalore - Karnataka ,INDIA 560066

Telephone : 91-80-41040000
Email : careers@igate.com

Reference ID : Walkin IT Helpdesk professionals

For Apply This Job Submit Your

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